I have spoken with Apple and they say that because the Mac Book, mouse, Bootcamp & Windows 10 are working OK, that they are not able to offer support with Windows - which I understand. To fix issues with Bluetooth devices not working in macOS Catalina try opening up Finder and then click on 'Go' in the top menu, then 'Go to Folder...'. - Answered by a verified Mac Support Specialist and I don't know how to access those menus through keyboard-only. I am told that this is an easy fix, but, I can't seem to do it - can anyone help please. Turned out I have a bluetooth apple magic mouse in my cupboard which i never use (cause it’s crap) and because I just was tyding up and was shuffling some stuff around, something must have been pressing it. Then the magic mouse and bluetooth keyboard work as it should. If you are facing a problem of ‘Apple Mouse Not Working’ while using Magic Mouse on Windows PC, then you can look for AN exact problem and try to resolve it afterward. Took iMac to apple genius and their mouse worked perfectly. The mouse and keyboard are not wireless. Try these steps, organized in order of most-common and easiest to most intensive. Came home and discovered right click of a PC mouse worked but not left click. Type in '/Library/Preferences'. Hello, The mouse for my iMac is not working. In recovery mode, the mouse and keyboard work OK. After several tries, I could select my account using the tab key. my imac appears to be frozen, only turns on to the log on screen. This is not a hardware problem. What to do if mouse input stops working in OS X If your mouse cursor disappears or freezes but the system is still responsive, then you can likely … Apple Wireless Mouse, Magic Mouse and Magic Mouse 2 can be used on most smooth surfaces. After reading the posts here I started looking for BT interference. I'm pretty sure it's an OS X v.10.6.2 - but I'm not … I did another boot, and then I see the startup screen with the two accounts. Set the ”Tracking speed” slider to adjust how fast the pointer moves as you move the mouse. Left mouse click of usb and BT mice did not work with 2011 iMac. Believe it or not, but this is true. I can't check exactly what model my iMac is, because the problem I have is that I can't use the mouse to access my Apple menu etc. They had no clue as to the cause of my problem. i have tried turning off and unplugging. i got new mouse … Here are some of the most common ‘Apple Mouse Not Working’ problems with Windows. How to Fix a PC or Laptop Mouse That's Not Working . Part 2: Apple Mouse Not Working on Windows. If the magic mouse and bluetooth keyboard stop working on MBP, then you can turn off the wireless network via the trackpad and switch it back on after a few seconds. Try using a different surface to see if tracking improves. I want to add my experience. If tracking issues occur, try these options: Choose Apple menu > System Preferences, then click Mouse. 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