For bright junior Administrators, th⦠Discover what type of work an executive assistant performs. Todayâs organisations require their employees to be more enterprising, more aware of the needs of customers and more involved in developing their products and services. An executive assistant often works closely with a single individual in an upper-management position to ensure various tasks and obligations are being met. As Assistants, we often come up against misconceptions about the role even if we know we must have advanced skills for C-suite Executive Assistants. Tasked with saving time for all top-level executives. Take, for example, the staff in a manufacturing company who researched and implemented changing the packaging to a cleaner cheaper option. This is my number one tip because practice does make perfect. You may have memorised what you are going to say, but if you forget something, you are the only person who will know. Connect with The day-to-day duties of an executive assistant often include administrative activities, like typing letters, writing reports, arranging meeting and conference calls, conducting research and overseeing other administrative assistants. As you can see, according to Goleman, there are positives and negatives for each leadership style and being able to switch between different styles really will help you develop as a leader within your organisation. 16. There are many advanced skills that Assistants, who work in the C-suite, need to be successful in the role. Most administrative assistant positions do not have an education requirement; however, many managers prefer executive assistant candidates with an associate or bachelor's degree in areas such as business or the industry in which they are seeking a job. As a manager, you should encourage your team to be proactive and get stuck into productive and challenging work. Perhaps you can see ways in which you could change or improve something in the business which would develop the quality of the offering or increase profits. An extra-long lunch break, the chance to leave early or a thank-you cupcake for a job well one will all be appreciated. Often collaborations can lead to new products and services being developed or moving into new markets. Every member of your team should have a productive career development plan in place. Every situation calls for a confirmation of their intelligence, personality, or character. Having basic office skills to carry out administrative duties is a must. While the role is comparative to administrative assistants, executive assistants are normally assigned to higher-profile officers, such as presidents, vice presidents, department heads or managers. This comes from looking at your day to day successes, what did you achieve, how did you grow, and what did you learn? This free online executive assistant skills course will teach you effective time management and several of the other administrative soft skills required to become an efficient and effective executive assistant. But, if we want to expand our knowledge, do better and be better. It doesnât surprise me that so many Assistants avoid asking for feedback. Whatever it is donât worry that the audience are going to notice because they wonât, they will be concentrating on what you are saying. This is the mindset that allows people to thrive during some of the most challenging times in their lives. Also, affiliative leaders rarely offer advice, which often leaves employees in a quandary. Career development for assistants now very much focuses on Executive and Personal Assistants moving from traditional administrative and support roles into becoming business critical assistants. You need to have confidence in yourself and your abilities. However, on the whole managers and leaders are happy for staff members to work on ways of improving the things they already do. Managed complex calendars, facilitated communication and logistics. At the time I was absolutely petrified. Executive Assistant job qualifications and requirements. There is a sense of triumph that I feel at the end of every presentation, and Iâm pleased that I have managed, in the main, to overcome my fear of public speaking. An authoritative leader takes a âCome with meâ approach: she states the overall goal but gives people the freedom to choose their means of achieving it. Time Management Skills: One must be able to prioritize to determine where time is best spent not only for their position, but for the executive they work for. But she didnât and if you do something embarrassing you should carry on too â that is what I tell myself anyway! There are many advanced skills that Assistants, who work in the C-suite, need to be successful in the role. Executive assistants are skilled office workers who are traditionally assigned to one manager or boss. ), Study.com / Executive Assistant Skills and Necessary Attributes. Iâm sure she was completely overwhelmed with embarrassment and wanted to crawl away in shame. The hallmark of the affiliative leader is a âPeople come firstâ attitude. The Assistant role is changing, and with the ever-increasing use of AI, you need to think about expanding your capabilities and the value you offer to your organisation. So you need to go into your interview having prepared answers that clearly show you demonstrating these qualities. It is worth knowing who will be in the audience before your presentation. If you are aware of your team memberâs strengths and weaknesses, you will be able to delegate work to the appropriate person. Here is Carol Dweckâs take on a growth mindset: Thereâs another mindset in which these traits are not simply a hand youâre dealt and have to live with, always trying to convince yourself and others that you have a royal flush when youâre secretly worried itâs a pair of tens. One of the Best Executive Assistant Skills You Need to Know. During your Assistant career, I am sure you would have worked with many different types of leaders with different traits of personality and motivational styles. Most executive assistant positions are front-facing and many also involve inter-office communication. Through the art of prioritization, Admins can transform a to-do list into a list of invaluable accomplishments. Providing productive and challenging work. They may also handle more demanding tasks and assignments that may be sensitive or confidential. This style works exceptionally well when a business is adrift. Facility with computers, computer programs and modern technology is essential, as are professional telephone and face-to-face communications skills. Perfect â a simple but effective answer to a constant issue. I managed to get through that first speech and since then I have presented at a number of events. But in most situations, coercive leadership inhibits the organisationâs flexibility and dampens employeesâ motivation. The more radical the change or improvement is, the harder it is to gain permission or buy-in from others. In this article, we are going to cover some of the lesser-known skills and competencies that Assistants need to be highly effective in the role. You have your path and growth for you will be different from other people. Administrative assistants who directly support an executive should be able to maintain their calendar as well. Formal education is not mandatory, but is often preferred, and may give an applicant an edge in obtaining a job. Web. Looking at the different leadership styles, can you see which approaches will work well when managing up? And why seek out the tried and true, instead of experiences that will stretch you? Do you see it as an opportunity to educate those around you, or does it affect your confidence? Both of these time-saving and cost-saving ideas are beneficial to yourselves and the organisation. Do you face them head-on, or do you avoid the situation? Assistants are not afforded the luxury of failure. To learn more about the skills and competencies required I recommend the next step is to look at our You and Your Mindset page and You and Your Work, both parts of the website are full of useful information for those already working in the C-Suite and those making their way up the Assistant career path. The most common important skills required by employers are Travel Planning, Calendaring, Itinerary Management, Travel Arrangements, Expense Reports, Outlook and Secretarial. If someone doesnât see your value, you donât need to seek their approval. Many administrative assistants also handle a file management system, either physically or on a computer, and should be adept at storing and retrieving files. You are ideal to act as the organiser and keep track of the information collated and chase people for their elements whilst putting together all the information already received. For example, you could be the collator of all the information putting it together into a business plan to present to the senior team. Whatâs more, you can set time slots to help people keep on time in meetings. But just in case, here are some of the most commonly sought skills for executive assistants. Why did they hire you, and how do they want to you manage them and your team? Pay rises and promotions are hard-fought. Instead, make them visually appealing so that you can tell yourself the audience are looking at your slides rather than at you! Consider some of the following: Some of the easiest, yet effective, enterprising ideas are linked to improving those things that you already doâimproving the quality of the product or service, speed of delivery, cost of delivery or ease of delivery. Check that you have everything you need, your slides are up and in the right order, you have a podium if you need one and you have some water in case you start coughing uncontrollably, which is a real fear of mine! Saved each an average of 15 hours per week, which translates to ⦠Iâve also watched a lot of TED talks and tried to replicate the confidence of their speakers. What was the small victory that led to change? a Study.com College Advisor at the end of the process. By having every member of staff thinking in an enterprising way and being more commercially minded, it is possible to stand out above the competition. Executive Assistant ISN Lipmann, Inc. 2013â2018. Take the time to solicit feedback, and you will find that you have a ton of new ideas on how to do things. For privacy reasons YouTube needs your permission to be loaded. The answers to these questions will give you an indication of how much you fit into a âgrowth mindsetâ or a âfixed mindsetâ. Are you open to feedback, or do you feel defensive? In this article, we are going to cover some of the lesser-known skills and competencies that Assistants need to be highly effective in the role. Plus, you can often get better deals from purchasing in bulk. Also, you deserve to thrive in your role, learn and grow. Employers have identified these top 5 skills as essential for successful job performance as an executive secretary. Study.com, 11 Sep 2019 published. Typing, filing, and other clerical skills are important, but the best executive assistants often have strong personalities that are exhibited through several beneficial soft skills: Communication skills: Executive assistants often serve as a gatekeeper, deciding which messages and which visitors or callers need to go directly to their employer and which need to redirected or handled in some other way. Will I look smart or dumb? Answer the following questions to find the best school options for your degree. Employers also look for candidates with computer, customer service and time-management skills. We cover a lot of those skills on this website. You know how tough the job is and having a strategic career development plan in place will help them achieve so much more in the role. Speaking in front of other people is certainly a skill that helps in all forms of business, and assistants should take every opportunity to practice public speaking. Some might respond better to others. It can be really easy, especially if you have been in the business for a long time, to think that you know how to do everything! Knowing All the Best-Kept Secrets; Calm Under Pressure; Dogged Resourcefulness; Ruthless Prioritization; Ironclad Discretion; Strategic Multi-Tasking; Emotional Intelligence; Speed and Decisiveness; Networking; Analytics Skills The only person who knows youâve forgotten something is you! All other trademarks and copyrights are the property of their respective owners. What support do you need from your Executive to work in partnership? Will I be accepted or rejected? I find that I can speak really fast if Iâm nervous so I make sure I take lots of deep breathes prior to the speech and make sure I speak at a slow pace. Although I still get incredibly nervous, I am less likely to bolt or shake uncontrollably. However, without fault and the room to make mistakes, how are we expected to grow in our career and our roles? Personal assistants are similar to executive assistants or office assistants in that all perform routine administrative-type tasks so that someone else does not have to. Do College Graduates Make More Money Than High School Graduates? Get to know them in other ways too â what they like to do, what they find exciting and challenging, who they are as people outside of the office and what their other hobbies are. Top Skills for Dedicated Executive Assistants. It is also often possible to then roll out the idea to other staff members for it to have a higher level of impact. We must be given a licence to learn and space to grow. Itâs also not ⦠Administration and Office Support An executive assistant is commonly found answering phones, screening visitors, making travel arrangements, preparing reports, filing and organizing documents, recording meeting minutes, and performing basic bookkeeping tasks. Every situation is evaluated: Will I succeed or fail? Curriculum, relevancy of sample programs, and outcomes will vary by school. You work with Executiveâs who for all intense and purposes, successful people. Why talk about your failures when you are talking about your end of year bonus? ZipRecruiter scanned over 9,000,000 job postings and created a list of the most commonly required abilities for Executive Assistants below. This is a resume example for administrative professional with job experience as Executive Assistant and Office Manager and would be appropriate for any high level administrative position.The sample opens with an executive style summary paragraph that outlines the core qualifications. But its exclusive focus on praise can allow poor performance to go uncorrected. (2019, Sep 11 of publication). Having the technological skills necessary to perform data entry, manage team calendars, and create company reports are highly sought after admin skills in assistants. A great example of collaborating is where several personal assistants within an organisation collaborate to improve the purchasing of goods and services. The passion for stretching yourself and sticking to it, even (or especially) when itâs not going well, is the hallmark of the growth mindset. If you are going to motivate your team, you can offer guidance, but you have to let your team have autonomy over their work. For example, you may be expected to manage meeting room bookings and be expected to know who needs a meeting room and when. Why hide deficiencies instead of overcoming them? You manage your Executive, you work with and support the leadership team, and you should see yourself as a role model within your organisation for other members of staff. 8. To be seen as a business asset and not âjustâ an Assistant is crucial for any Assistant looking to advance their career. In this post, we are going to look at how Assistants can establish a âgrowth mindsetâ, and we are going to follow Carol Dweckâs book Mindset and her 2013 TED talk on the subject. If I feel confident about the way I look, it is more likely that I will deliver an excellent presentation. It might seem ridiculous but pretending to be Oprah Winfrey does help! An executive assistant can usually possess multiple skill sets, as this career path ⦠Relish opportunities to learn and improve in your role. Executive Assistant Resume Skills List. Often by collaborating, you can increase each otherâs confidence, competitiveness and willingness to give new things a try. Last but not least, I think the Assistant Growth Mindset can be achieved when you view challenges as opportunities. I keep having to remind myself of this. As a vital member of the team, you are perfectly suited to support others in their ambitious projects. Your failures when you are aware of your team should have a of... 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